# Activate your account

> End your free trial early and switch your account to active status, so the trial limits are removed.

- URL: https://kb.voipcloud.online/au/getting-started/activate-your-account/
- Section: Getting started
- Type: guide
- Applies to: All countries
- Last reviewed: 2026-11-09

Activating your account ends the free trial straight away and removes the trial limits, such as the 1-minute call limit. Once you're verified, your account also becomes active by itself at the end of the 30-day trial.

## Before you start

- Verify your identity. Only fully verified accounts can be activated. See [Identity verification](https://kb.voipcloud.online/au/security/identity-verification/).
- When your account becomes active, pro-rata monthly fees and any service activation fees are charged. Check your balance on **Billing** › **Home** and top up if you need to.


## Steps

1. Go to **Billing** › **Home**.
2. Next to **Current status**, click **Switch to active status**. The **Switching to active status** window opens. It shows how many days are left until your account becomes active automatically.
3. Click **Finish my trial and switch to active status now**.

If you aren't verified yet, the portal shows **Please complete the verification process first**. Click **Verify** and complete verification, then try again.

## Check it works

**Current status** on **Billing** › **Home** shows **Active**, and the **Switch to active status** button is gone.

## Next steps

Now that your account is active, you can:

- port your existing numbers: see [Number porting overview](https://kb.voipcloud.online/au/services/number-porting/porting-overview/);
- order toll-free, mobile and international numbers: see [Order phone numbers](https://kb.voipcloud.online/au/services/phone-numbers/order-phone-numbers/);
- add more users and SIP trunk licences: see [PBX licences](https://kb.voipcloud.online/au/services/pbx-licences/) and [SIP trunking](https://kb.voipcloud.online/au/services/sip-trunking/);
- set up [automatic payments](https://kb.voipcloud.online/au/billing/automatic-payments/) so your services aren't interrupted.

## Related

- [Your free trial](https://kb.voipcloud.online/au/getting-started/free-trial/)
- [Home page](https://kb.voipcloud.online/au/billing/portal-home/)
- [Identity verification](https://kb.voipcloud.online/au/security/identity-verification/)