# Invoice settings

> Set the business, bank and tax details printed on your customers' invoices in Settings › Invoice Parameters, and preview the result.

- URL: https://kb.voipcloud.online/au/partners/whitelabel/invoice-settings/
- Section: Partners › White-label partners
- Type: reference
- Applies to: All countries
- Last reviewed: 2026-11-09

As a white-label partner, you bill your customers under your own business name. **Settings** › **Invoice Parameters** sets the business, bank and tax details printed on their invoices. Channel partners don't have this page.

## How it works

The page is a list of parameters, each with a **Name** and a **Value**. The names are internal keys, such as `invoice_cfg_abn`. The values are filled into your customers' invoices when they're generated.

Click **Preview** to open a sample PDF with two test invoices: one for a customer without automatic payments and one for a customer with automatic payments. Use it to check your changes.

## Change a value

1. Go to **Settings** › **Invoice Parameters**.
2. Double-click the row you want to change.
3. Enter the new **Value** and click **Update**.
4. Click **Preview** to check the invoice.

Most values can't be left empty. These can: `invoice_cfg_account_name`, `invoice_cfg_bsb`, `invoice_cfg_sortCode`, `invoice_cfg_iban` and `invoice_cfg_routing_number`. Fill in the bank fields that apply in your country and leave the others empty.

## Parameters

| Name | What it holds |
| --- | --- |
| `invoice_cfg_abn` | Your business number, for example your ABN. |
| `invoice_cfg_acn` | Your company number, for example your ACN. |
| `invoice_cfg_tfn` | Your tax file number or tax ID. |
| `invoice_cfg_account_name` | The bank account name. |
| `invoice_cfg_address`, `invoice_cfg_city`, `invoice_cfg_state`, `invoice_cfg_zipcode`, `invoice_cfg_country` | Your business address. |
| `invoice_cfg_bank`, `invoice_cfg_bank_account`, `invoice_cfg_bank_address` | Your bank, account number and bank address, for customers who pay by bank transfer. |
| `invoice_cfg_bsb` | Your BSB (Australia). |
| `invoice_cfg_iban`, `invoice_cfg_swift` | Your IBAN and SWIFT code. |
| `invoice_cfg_routing_number` | Your routing number (United States). |
| `invoice_cfg_sortCode` | Your sort code (United Kingdom). |
| `invoice_cfg_automatic_payments_enabled` | The message printed on invoices for customers with automatic payments. |
| `invoice_cfg_automatic_payments_disabled` | The message printed on invoices for customers without automatic payments. |
| `gst_vat_percentage` | The GST or VAT rate, in per cent, charged on invoices for customers with **GST/VAT applies** set to **Yes**. |

## Tips and limits

- Changes apply to invoices generated after you save.
- Your logo on invoices is set separately: **My Account** › **My details** › **Invoices logo**. See [Branding, domain and legal](https://kb.voipcloud.online/au/partners/whitelabel/branding-domain-and-legal/).
- Whether a customer is charged GST or VAT is set per customer, in **Invoicing Details** › **GST/VAT applies**. See [Customer account settings](https://kb.voipcloud.online/au/partners/customer-account-settings/).

## Related

- [Customer billing](https://kb.voipcloud.online/au/partners/customer-billing/)
- [Payment gateways](https://kb.voipcloud.online/au/partners/whitelabel/payment-gateways/)
- [Customer account settings](https://kb.voipcloud.online/au/partners/customer-account-settings/)