# Announcement

> Play a recorded message to callers before the call continues.

- URL: https://kb.voipcloud.online/au/pbx/audio/announcement/
- Section: PBX › Audio
- Type: reference
- Applies to: All countries
- PBX object: announcement
- Last reviewed: 2026-11-09

**Announcement** plays a message to the caller, such as a welcome, a holiday closure notice or a call-recording notice. After the message, the call continues to the next object.

## Add it to your call flow

1. Drag **Announcement** from the **Audio** group onto the canvas and click the gear icon.
2. Enter a **Name**.
3. Add the message with **Record your voice** (**Via browser** or **Via incoming call**) or **Upload file**.
4. Click **Save**, connect it where it should play, and click **Apply configuration**.

![Announcement settings](https://kb.voipcloud.online/au/images/pbx/audio/announcement-settings.webp)

## Settings

| Setting | What it does |
| --- | --- |
| Name | Label on the canvas. |
| Record your voice | **Via browser** records with your computer's microphone. **Via incoming call** has the system call a user, number or account so you can record over the phone. Without a separate microphone, recording by phone usually sounds better. |
| Upload file | Upload a ready-made audio file. Only .wav files are supported. |

## Tips

- If nothing is connected after the announcement, the call ends when the message finishes. That's useful for "We're closed" messages.
- For a professional recording, use **Services** › **Voiceover productions** to generate one with AI or order one from a voice artist.

## Related

- [Voice menu](https://kb.voipcloud.online/au/pbx/conditions/voice-menu/)
- [Time conditions](https://kb.voipcloud.online/au/pbx/conditions/time-conditions/)