# Set caller ID

> Replace the caller's number with one of your own numbers before the call reaches the recipient.

- URL: https://kb.voipcloud.online/au/pbx/different/set-caller-id/
- Section: PBX › Different
- Type: reference
- Applies to: All countries
- PBX object: set_callerid
- Last reviewed: 2026-11-09

**Set caller ID** replaces the caller's number with one of your own numbers, so the person receiving the call sees your number instead. This is useful when calls are diverted to mobiles and you want staff to recognise them as business calls.

**On a free trial?** During the free trial, only your own hosted numbers can be used as caller ID. See [Your free trial](https://kb.voipcloud.online/au/getting-started/free-trial/).

## Add it to your call flow

1. Drag **Set caller ID** from the **Different** group onto the canvas and click the gear icon.
2. Enter a **Name** and choose the **Phone number** to show.
3. Click **Save**, connect it before the destination, such as a [Call diversion](https://kb.voipcloud.online/au/pbx/accept-make-divert/call-diversion/), and click **Apply configuration**.

![Set caller ID settings](https://kb.voipcloud.online/au/images/pbx/different/set-caller-id-settings.webp)

## Settings

| Setting | What it does |
| --- | --- |
| Name | Label on the canvas. |
| Phone number | The number shown to the person receiving the call. |

**Note:** The recipient won't see the original caller's number. To show both where a call came from and who is calling, use [Caller ID prefix](https://kb.voipcloud.online/au/pbx/identifiers/caller-id-prefix/) instead.

## Related

- [Call diversion](https://kb.voipcloud.online/au/pbx/accept-make-divert/call-diversion/)
- [Caller ID prefix](https://kb.voipcloud.online/au/pbx/identifiers/caller-id-prefix/)