# Queue wallboard

> Show live queue statistics on a web page, such as a screen on the office wall.

- URL: https://kb.voipcloud.online/au/pbx/monitoring/queue-wallboard/
- Section: PBX › Monitoring
- Type: reference
- Applies to: All countries
- PBX object: queue_wallboard
- Last reviewed: 2026-11-09

**Queue wallboard** shows the live status of up to 6 queues on a password-protected web page. It shows how many callers are waiting, which users are on calls, the longest and average waiting time, and answered and missed calls. It's designed for a screen your team can see.

## Set it up

1. Drag **Queue wallboard** from the **Monitoring** group onto the canvas and click the gear icon.
2. Enter a **Name** and set or note the **Password**.
3. Under **Specify the 'Queue' and 'Queue callback' objects to monitor**, click **Add** and choose up to 6.
4. Set the colour warnings, time format, time zone and reset time.
5. Click **Save** and **Apply configuration**.
6. Open the settings again to copy the wallboard **URL**, then open it on your screen and enter the password.

The wallboard doesn't need to be connected to anything on the canvas.

![Queue wallboard settings](https://kb.voipcloud.online/au/images/pbx/monitoring/queue-wallboard-settings.webp)

## Settings

| Setting | What it does |
| --- | --- |
| Name | Label on the canvas. |
| URL | The wallboard's web address. Appears once the object is saved and the configuration applied. |
| Password | Needed to open the wallboard. You can change it and copy it with the button next to it. |
| Objects to monitor | Up to 6 queues or queue callbacks. Each gets its own colour; click the circle to change it. |
| Change the colour of callers waiting… | Turns the waiting count orange, then red, above the numbers you set. |
| Change the colour of the longest waiting time… | Turns the longest wait orange, then red, above the times you set. |
| Time format used for the wallboard | 12-hour or 24-hour. |
| Time zone | Time zone for the wallboard clock and resets. |
| Wallboard statistics reset time | When the counts reset to zero (24-hour time). Statistics must reset at least once a day. **Reset wallboard now** resets immediately. |

## Related

- [Queue](https://kb.voipcloud.online/au/pbx/mass-incoming-calls/queue/)
- [Call parking wallboard](https://kb.voipcloud.online/au/pbx/monitoring/call-parking-wallboard/)