# Devices

> See and manage every phone and app that makes and receives calls on your PBX.

- URL: https://kb.voipcloud.online/au/pbx/settings/devices/
- Section: PBX › Devices, phonebooks and settings
- Type: reference
- Applies to: All countries
- Last reviewed: 2026-11-09

The **Devices** window lists every phone and app on your PBX, whether it's online, and which user it belongs to. Open it from **Devices** at the top of the **PBX** tab.

![Devices window](https://kb.voipcloud.online/au/images/pbx/settings/devices.webp)

## Device types

| Type | What it is |
| --- | --- |
| **Webphone browser** | The Webphone in a web browser. |
| **Webphone desktop** | The Webphone app for computers. |
| **Webphone mobile** | The Webphone app for iOS or Android. It's always treated as online, because the PBX can't tell when a phone is unreachable. |
| **SIP device** | A desk phone, DECT phone, adapter or third-party softphone that signs in with SIP credentials. |

Each device needs a device licence, ordered in **Services** › **PBX licences**.

## Add a device

1. Click **Add** and choose the device type.
2. Enter a **Name** and click **Save**.
3. Add the device to a [User](https://kb.voipcloud.online/au/pbx/accept-make-divert/user/) under **Device configuration**.
4. Click **Apply configuration**.

You can also add devices directly from the User settings.

## Find and filter

Use the tabs (**All**, **Webphone browser**, **Webphone desktop**, **Webphone mobile**, **SIP**) and the status filter (**Any**, **Online**, **Offline**, **Unbound**) to find a device. **Unbound** devices aren't assigned to any user.

## Device settings

| Setting | What it does |
| --- | --- |
| Name | Shown in the user's device list. |
| SIP login | The username for a SIP device. Click the copy icon to copy it. |
| Type / Status | The device type, and whether it's online. |
| Used by the user | The user this device belongs to. |
| SIP credentials | SIP devices only. The **Domain**, **Username** and **Password** to enter in the phone or softphone. **Generate a new password** creates a new one; save and apply the configuration for it to take effect. |
| Transport protocol | TCP, or TLS with **Media encryption** SRTP when TLS encryption is on in [General settings](https://kb.voipcloud.online/au/pbx/settings/general-settings/). |
| Connection information | For an online device: its IP address, user agent and the transport protocol in use. |
| Check IP address for blocking | A SIP device that registers with wrong credentials is blocked, and the block lifts after 5 minutes. Enter an IP address to check whether it's blocked. |
| Yealink settings | SIP devices only. Sets up automatic provisioning with the **Yealink device model** and **Yealink MAC address**. See [Set up a Yealink phone automatically](https://kb.voipcloud.online/au/phones-and-apps/yealink/auto-provisioning/). Some accounts also see **Zoiper settings**. |
| Caller ID | Under **Advanced parameters**. Used for calls from this device when its user's caller ID is set to **Anonymous**. |
| Allow connection from one IP address only | Under **Advanced parameters**. Locks a SIP device to one public IP address, for extra security. |

**Important:** Keep SIP passwords private. Anyone with a device's SIP login and password can make calls charged to your account.

## Related

- [User](https://kb.voipcloud.online/au/pbx/accept-make-divert/user/)
- [General settings](https://kb.voipcloud.online/au/pbx/settings/general-settings/) (TLS encryption for SIP devices)