# Fanvil phones

> Connect a Fanvil desk phone to a SIP device on your PBX, and set the tone, time zone and daylight saving.

- URL: https://kb.voipcloud.online/au/phones-and-apps/other-phones/fanvil-phones/
- Section: Phones and apps › Other phones and adapters
- Type: guide
- Applies to: All countries
- Last reviewed: 2026-11-09

You set up a Fanvil phone by entering the SIP details from a **SIP device** into the phone's web interface. This guide uses a Fanvil V66 Pro; other models may look slightly different.

## Before you start

1. Add a **SIP device** to the person's [User](https://kb.voipcloud.online/au/pbx/accept-make-divert/user/) under **Device configuration**, and click **Apply configuration**.
2. Open **Devices** at the top of the **PBX** tab and select the device. Keep its **SIP credentials** open: **Domain**, **Username** and **Password**.
3. Open the phone's web interface by typing its IP address into your browser, and sign in.

The **Domain** shows the server address, a colon and the port.

If **Transport protocol** shows **TLS**, [TLS encryption](https://kb.voipcloud.online/au/pbx/settings/general-settings/) is on for your PBX. The port in the **Domain** is then different, and you must set the phone to use TLS instead of TCP, with SRTP (shown as **Media encryption**).

## Register the phone

**Note:** Menus can change between versions. If a label is different, check the vendor's own help.

1. Open the line settings (**Register Settings**) for the first line.
2. Fill in:

 | Fanvil field | What to enter |
 | --- | --- |
 | **Username** | The **Username**. |
 | **Authentication User** | The **Username**. |
 | **Authentication Password** | The **Password**. |
 | **Server Address** (under **SIP Server 1**) | The part of the **Domain** before the colon. |
 | **Server Port** | The number after the colon. |
 | **Transport Protocol** | **TCP**. |
 | **Registration Expiration** | **120** seconds. |

3. Make sure **Activate** is ticked, and click **Apply**.

![Fanvil Register Settings with the SIP details blurred and Transport Protocol set to TCP](https://kb.voipcloud.online/au/images/phones-and-apps/other-phones/fanvil-line.webp)

## Fix keypresses not being recognised

If menus don't react when you press a number during a call, set the tones for your country:

1. Go to **Phone Settings** › **Tone**.
2. In **Select Your Tone**, choose your country.
3. Click **Apply**.

## Set the time zone and daylight saving

1. Go to **Phone Settings** › **Time/Date**.
2. Choose your **Time zone**.
3. If your area has daylight saving, under **Daylight Saving Time Settings**, choose your location and set **DST Set Type** to **Automatic**.

## Check it works

1. **Line Status** shows **Registered**, and in **PBX** › **Devices** the SIP device shows **Online**.
2. Make a test call and ask someone to call you.

If it doesn't register, see [Softphone errors](https://kb.voipcloud.online/au/phones-and-apps/softphones/softphone-errors/). A device that tries to register with a wrong password is blocked, and the block lifts after 5 minutes.

## Related

- [Set up any SIP phone](https://kb.voipcloud.online/au/phones-and-apps/other-phones/generic-sip-phone/)
- [Devices](https://kb.voipcloud.online/au/pbx/settings/devices/)