# SMS to email

> Forward text messages sent to your SMS-enabled number to one or more email addresses.

- URL: https://kb.voipcloud.online/au/services/phone-numbers/sms-to-email/
- Section: Services › Phone numbers
- Type: guide
- Applies to: All countries
- Last reviewed: 2026-11-09

Have every text sent to one of your numbers forwarded to email. You set this with **SMS routing** on the number.

**On a free trial?** SMS isn't available during the free trial. You can set this up once your account is active. See [Your free trial](https://kb.voipcloud.online/au/getting-started/free-trial/).

## Before you start

You need an SMS-enabled number, such as a [virtual mobile number](https://kb.voipcloud.online/au/services/phone-numbers/virtual-mobile-numbers/). **SMS routing** only appears next to numbers that can receive SMS.

## Steps

1. Go to **Services** › **Phone numbers** and open the **Active numbers** tab.
2. Next to the number, click **SMS routing**.
3. Under **Forward incoming SMS to emails**, enter the email address that should receive the texts. To add more addresses, click **+**.
4. Click **Save**.

From now on, texts to this number are sent to those email addresses. The change can take up to 10 minutes. The same window can also send the texts to [Webphone users](https://kb.voipcloud.online/au/services/phone-numbers/sms-to-webphone-users/).

## Check it works

Send a text to the number from a mobile. The email can take a few minutes to arrive. If it doesn't, check the junk or spam folder.

If texts still don't arrive, see [SMS not received](https://kb.voipcloud.online/au/troubleshooting/sms-not-received/).

## Next steps

- Let users read and reply to texts in the Webphone: [SMS to Webphone users](https://kb.voipcloud.online/au/services/phone-numbers/sms-to-webphone-users/).