# Move numbers between customers

> Move a phone number from one of your customer accounts to another with the Migrate button.

- URL: https://kb.voipcloud.online/partners/whitelabel/move-numbers-between-customers/
- Section: Partners › White-label partners
- Type: guide
- Applies to: All countries
- Last reviewed: 2026-11-09

As a white-label partner, you control which of your customers holds each phone number. You can move a number from one customer account to another in a few clicks.

## Steps

1. Go to **Inbound DIDs** and click **Inbound DIDs** on the left.
2. In **Customer**, choose the customer who holds the number now. Their numbers are listed.
3. Tick the number you want to move.
4. Click **Migrate**. The window **Migrate selected DID Numbers to customer** opens.
5. Choose the **Customer** to move the number to.
6. Leave **Pricing Type** on **Automatic pricing**, and choose the number pricing in **Assign pricing** and the **Plan**. The system then creates the number's inbound rates and monthly service from that pricing, and the customer can cancel the number in their own portal.
7. Click **Migrate**.

## Check it works

1. Go to **Customers** and select the new customer.
2. Open the **DIDs** tab. The number should be listed.

## Next steps

- In the new customer's PBX, add the number to an [Inbound number](https://kb.voipcloud.online/pbx/receive-calls/inbound-number/) and click **Apply configuration**, so calls to it reach the new customer's call flow.
- [Reserve and release numbers](https://kb.voipcloud.online/partners/reserve-and-release-numbers/)
- [Numbers and porting for customers](https://kb.voipcloud.online/partners/numbers-and-porting-for-customers/)