# IPND data

> Enter your IPND details and export your customers' emergency address data in the format the Integrated Public Number Database needs.

- URL: https://kb.voipcloud.online/partners/wholesale/ipnd-data/
- Section: Partners › Wholesale voice
- Type: guide
- Applies to: Australia
- Last reviewed: 2026-11-09

As a carriage service provider (CSP), you must register with the Integrated Public Number Database (IPND) to get a CSP code, then upload and maintain your customers' emergency location data. Your wholesale portal creates the IPND file for you.

## Before you start

- Your IPND registration details from the IPND Manager.

## 1. Enter your IPND details (first time only)

1. Go to **Settings** › **Global Configuration** and select **Emergency services**.
2. Set the emergency service type to **Australia - IPND**.
3. Fill in the other settings in the group with the values from the IPND Manager:
   - your carriage service provider (CSP) code;
   - your data provider code;
   - the file sequence number;
   - your file source code;
   - your IPND list code and usage code;
   - the record count in an export file.

   The setting names in your portal can differ slightly from this list.

You only need to do this once. Skip it for later exports.

## 2. Export the data

1. In the same group, click **Export emergency addresses**.
2. In **Export settings**, check the **File sequence number**. Increase it by 1 for every file you submit to the regulator, for example from 10 to 11. For test exports, don't change it.
3. Choose the **Supplier**, or leave it as **All**.
4. Choose what to export:
   - For your first submission, or a periodic complete upload, tick **Export all DIDs from the system**.
   - For an upload between complete uploads, untick it and choose a date range. Only numbers with changes in that period are exported.
5. Click **Export into file**.

The file is zipped and already in the IPND format, with your header and footer. It's a text file, so open it with a text editor such as Notepad.

## 3. Upload to the IPND

1. Unzip the file.
2. Encrypt and upload it as the IPND requires.

## Check it works

The IPND accepts the file without errors. Keep a note of the file sequence number you used.

## Next steps

- [Emergency calls (000)](https://kb.voipcloud.online/getting-started/emergency-calls/): what customers need to know about emergency addresses.
- [Global configuration](https://kb.voipcloud.online/partners/wholesale/global-configuration/)
- [Emergency services and IPND](https://kb.voipcloud.online/partners/whitelabel/emergency-services-ipnd/): the white-label partner version.