# Export, import and roll back a call flow

> Back up your call flow, copy it to another account, or discard changes you haven't applied.

- URL: https://kb.voipcloud.online/pbx/settings/call-flow-settings/
- Section: PBX › Devices, phonebooks and settings
- Type: reference
- Applies to: All countries
- Last reviewed: 2026-11-09

Open **Settings** › **Call flow** on the **PBX** tab to back up or restore your call flow.

![Call flow settings](https://kb.voipcloud.online/images/pbx/settings/call-flow-settings.webp)

| Option | What it does |
| --- | --- |
| **Export a call flow** | Downloads your whole call flow, across all tabs, as a .zip file. Apply your changes first: export isn't available while there are unapplied changes. |
| **Import a call flow** | Replaces your call flow with one from an exported file. Apply your current call flow first. After the import, click **Apply configuration**. |
| **Roll back to the last applied configuration** | Discards every change since you last clicked **Apply configuration**. |

**Warning:** An import replaces your whole call flow. Export the current one first so you can go back to it. Shared phonebooks aren't included in the export (users' personal phonebooks are); export and import them separately in [Phonebooks](https://kb.voipcloud.online/pbx/settings/phonebooks/).

## Related

- [How the PBX works](https://kb.voipcloud.online/pbx/basics/pbx-overview/)