# Snom phones

> Connect a Snom desk phone to a SIP device on your PBX through the phone's web interface.

- URL: https://kb.voipcloud.online/phones-and-apps/other-phones/snom-phones/
- Section: Phones and apps › Other phones and adapters
- Type: guide
- Applies to: All countries
- Last reviewed: 2026-11-09

You set up a Snom phone by entering the SIP details from a **SIP device** into the phone's web interface.

## Before you start

1. Add a **SIP device** to the person's [User](https://kb.voipcloud.online/pbx/accept-make-divert/user/) under **Device configuration**, and click **Apply configuration**. The phone can't register until the configuration is applied.
2. Open **Devices** at the top of the **PBX** tab and select the device. Keep its **SIP credentials** open: **Domain**, **Username** and **Password**.
3. Plug the phone's network port into your network and connect the power. If you want your computer to share the connection, plug it into the phone's PC port.

The **Domain** shows the server address, a colon and the port.

If **Transport protocol** shows **TLS**, [TLS encryption](https://kb.voipcloud.online/pbx/settings/general-settings/) is on for your PBX. The port in the **Domain** is then different, and you must set the phone to use TLS instead of TCP, with SRTP (shown as **Media encryption**).

## Steps

**Note:** Menus can change between versions. If a label is different, check the vendor's own help.

1. On the phone, press the left-hand key under the display labelled **IPAdr** to show the phone's IP address.
2. Type the IP address into a web browser on a computer on the same network.
3. Sign in to the web interface. The default username and password are `admin` and `admin`. If the phone came from your provider, the sign-in details were emailed when you ordered it.
4. Click **Identity 1**. On the **Login** tab, fill in:

 | Snom field | What to enter |
 | --- | --- |
 | **Displayname** | Any name you like. |
 | **Account** | The **Username**. |
 | **Password** | The **Password**. |
 | **Registrar** | The **Domain**, including the colon and port. |

5. Click **Apply**.

![Snom Configuration Identity 1 with Account and Registrar blurred](https://kb.voipcloud.online/images/phones-and-apps/other-phones/snom-identity.webp)

## Check it works

1. In the Snom web interface, open **System Information**. The registration status should show **OK**.
2. In **PBX** › **Devices**, the SIP device shows **Online**.
3. Make a test call and ask someone to call you.

If it doesn't register, check each field against the device's SIP credentials and see [Softphone errors](https://kb.voipcloud.online/phones-and-apps/softphones/softphone-errors/). A device that tries to register with a wrong password is blocked, and the block lifts after 5 minutes.

## Related

- [Set up any SIP phone](https://kb.voipcloud.online/phones-and-apps/other-phones/generic-sip-phone/)
- [Devices](https://kb.voipcloud.online/pbx/settings/devices/)