Irish number types
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The Irish numbers you can order (geographic, freephone 1800 and 0818), what each is for, and how to order them.
You can order several kinds of Irish number in Services › Phone numbers. Each one is added to your call flow in the same way, with an Inbound number object in the PBX.
Which number to choose
Section titled “Which number to choose”| Number | What it is | Good for |
|---|---|---|
| Geographic | A local number for a town or city, for example 01 for Dublin or 021 for Cork. | A local presence in the areas you serve. |
| Freephone (1800) | A national number that’s free for callers. You pay for the incoming calls. | Sales and support lines that customers shouldn’t pay to call. |
| National (0818) | A national number that isn’t tied to an area. Callers pay the same as for a call to a landline; you pay for the incoming calls. | One number for the whole country. |
Irish mobile numbers aren’t available, and Irish numbers can’t send or receive SMS.
Order a number
Section titled “Order a number”- Go to Services › Phone numbers and open the Order new numbers tab.
- Choose Ireland, then the kind of number:
- For a geographic number, leave the toggles off and choose the Area.
- For a 1800 or 0818 number, turn on Toll-free and special numbers.
- Under Available numbers, tick the numbers you want. They move to Selected numbers.
- Check the cost in Order summary.
- Tick Agree to service terms and conditions and click Submit order.
Then add the number to your call flow: see Order phone numbers.
1800 and 0818 call costs
Section titled “1800 and 0818 call costs”A 1800 or 0818 number comes with a monthly call plan, and the incoming calls are charged to you per minute. Calls from mobiles cost more than calls from landlines. The plan and rates are shown when you order.
Keep a number you already have
Section titled “Keep a number you already have”To move an Irish number from another provider instead of ordering a new one, see Port your numbers in Ireland.