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SMS to email

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Forward text messages sent to your SMS-enabled number to one or more email addresses.

Have every text sent to one of your numbers forwarded to email. You set this with SMS routing on the number.

Before you start

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You need an SMS-enabled number, such as a virtual mobile number. SMS routing only appears next to numbers that can receive SMS.

Steps

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  1. Go to Services › Phone numbers and open the Active numbers tab.
  2. Next to the number, click SMS routing.
  3. Under Forward incoming SMS to emails, enter the email address that should receive the texts. To add more addresses, click +.
  4. Click Save.

From now on, texts to this number are sent to those email addresses. The change can take up to 10 minutes. The same window can also send the texts to Webphone users.

Check it works

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Send a text to the number from a mobile. The email can take a few minutes to arrive. If it doesn’t, check the junk or spam folder.

If texts still don’t arrive, see SMS not received.

Next steps

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