Version 3.0.9 (21 November 2025)
Last updated View as Markdown (opens in a new tab)
Call controls and device management in the Webphone, browser calls from the Website widget, and blocking numbers by range.
Version 3.0.9 lets Webphone users manage their own call settings and lets website visitors call you straight from the Website widget.
- Call controls in the Webphone. A new Call controls tab under Services replaces Queue membership. Users can switch themselves in and out of queues and ring groups, and change the state of any Call flow control they have access to. To stop a user changing their own membership, turn on Disable the controls for queue and ring group membership in their User settings.
- Device management in the Webphone. A new Device management section on the Webphone Settings tab lets users change their ring mode, ring time and device order. They can also choose which devices ring, add or remove external numbers, and turn call confirmation on or off for external numbers.
- Call via browser for the Website widget. Visitors can now call you straight from the Website widget, and the call enters your call flow like any other incoming call. Combined mode offers visitors both Callback and Call via browser.
- Block a range of numbers. Block up to 100 numbers at a time by entering a range, in both the Blocklist object and the Global blocklist.
- Reorder PBX tabs. A new button in front of the tab list lets you change the order of your call flow tabs. See The PBX tab.
Improved
Section titled “Improved”- Licence subaccount is now required. Every User must have a Licence subaccount before it can be saved. Users without one could only receive calls, so to keep a user receive-only, turn on Do not allow outgoing calls instead.
- Colleague avatars in the Webphone. If a phonebook contact has a colleague’s internal number but no avatar, the Webphone now shows the avatar that colleague uploaded. An avatar set on the contact itself still takes priority.