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Version 3.1.4 (5 March 2026)

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Wholesale partners can monitor customers for unusually many short calls with ASR monitoring.

Version 3.1.4 adds short-call monitoring for wholesale partners. Channel and white-label partners received stability improvements only.

New

Section titled “New”
  • ASR monitoring (wholesale). The platform now counts each customer’s short calls. If the count goes over your threshold, an email is sent to the support team to check the customer. In Settings › Global configuration › ASR monitoring, set how long a call can be and still count as short, and the maximum number of short calls allowed. See Global configuration.