Version 3.2.3 (16 July 2026)

Version 3.2.3 turns call recording on by default for new objects when you have cloud storage, and adds PayTo for Australian customers.

New

• Automatic CRM call logging. In the browser and desktop Webphone, a new setting under Settings › Integrations logs calls in your CRM automatically. It’s off by default. See Integrations overview.
• Record all calls in one step. General settings now has Enable cloud call recording for all existing objects, which turns on recording everywhere it’s available.

Pay with PayTo. Australian customers can now add PayTo in Billing › Bills and payments › Payment methods. This option may not be available on every account. See Payment methods.

Improved

• Call recording on by default. If you have call recording storage, cloud recording is now turned on automatically when you add a new object that supports it. You no longer need to turn it on in each object. Control this with Enable the cloud call recording service by default for all new objects where this option is available in General settings.
• Contact names on the Queue wallboard. The Queue wallboard shows the caller’s name when they are in your global phonebook, instead of their number.
• Wallboard names in browser tabs. Each Queue wallboard’s browser tab now shows its name, so several wallboards are easy to tell apart.