Set up a Yealink phone from the handset

You can register a Yealink phone using its own keys or touch screen. This is handy when you don’t have a computer on the same network. The steps below use a T57W touch screen phone; menu names are similar on other models, but the keys you press differ.

Before you start

• A SIP device in PBX › Devices, added to a User, with the configuration applied.
• The device’s SIP details: select it in PBX › Devices and note the Domain, Username and Password under SIP credentials. The Domain is shown as server:port.
• The phone’s admin password. The default is admin.

Steps

Note

Menus can change between versions. If a label is different, check the vendor’s own help.

1. Press the Menu button (or tap Menu on the screen).

2. Tap Advanced.

   

3. Enter the admin password and confirm.

4. Tap Accounts, then the account to set up, for example 1. (Empty).

   

5. Fill in the account:

   • Active Line: Enabled
   • Label: the name to show on the phone’s screen
   • Display Name: the person’s name
   • Register Name and Username: the Username from the PBX
   • Password: the Password from the PBX
   • SIP Server1: the Domain from the PBX, the part before the colon

6. Scroll down and set the server port to the part of the Domain after the colon, and the transport to TCP.

7. Tap Save.

   

Check it works

• The label you entered appears at the top of the phone’s screen with a green phone icon.
• In PBX › Devices, the device shows Online.
• Call another user’s internal number.

If the device stays Offline, check each field and that the configuration was applied. A device that signs in with wrong details is blocked for 5 minutes, so wait before trying again. See Device offline.

Next steps

• Set up a Yealink desk phone manually (web interface, missed call light, firmware)
• Transfer calls on a Yealink phone