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Snom phones

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Connect a Snom desk phone to a SIP device on your PBX through the phone's web interface.

You set up a Snom phone by entering the SIP details from a SIP device into the phone’s web interface.

Before you start

Section titled “Before you start”
  1. Add a SIP device to the person’s User under Device configuration, and click Apply configuration. The phone can’t register until the configuration is applied.
  2. Open Devices at the top of the PBX tab and select the device. Keep its SIP credentials open: Domain, Username and Password.
  3. Plug the phone’s network port into your network and connect the power. If you want your computer to share the connection, plug it into the phone’s PC port.

The Domain shows the server address, a colon and the port.

If Transport protocol shows TLS, TLS encryption is on for your PBX. The port in the Domain is then different, and you must set the phone to use TLS instead of TCP, with SRTP (shown as Media encryption).

Steps

Section titled “Steps”

  1. On the phone, press the left-hand key under the display labelled IPAdr to show the phone’s IP address.

  2. Type the IP address into a web browser on a computer on the same network.

  3. Sign in to the web interface. The default username and password are admin and admin. If the phone came from your provider, the sign-in details were emailed when you ordered it.

  4. Click Identity 1. On the Login tab, fill in:

    Snom field What to enter
    Displayname Any name you like.
    Account The Username.
    Password The Password.
    Registrar The Domain, including the colon and port.

  5. Click Apply.

Snom Configuration Identity 1 with Account and Registrar blurred

Check it works

Section titled “Check it works”
  1. In the Snom web interface, open System Information. The registration status should show OK.
  2. In PBX › Devices, the SIP device shows Online.
  3. Make a test call and ask someone to call you.

If it doesn’t register, check each field against the device’s SIP credentials and see Softphone errors. A device that tries to register with a wrong password is blocked, and the block lifts after 5 minutes.

Section titled “Related”