Version 3.1.4 (5 March 2026)

Version 3.1.4 includes version 2.1.0 of the Webphone mobile app and a new way to suggest features from the portal.

New

• Voicemail in the mobile app. The Webphone mobile app has a new Voicemail tab. To see a mailbox there, the user must be given access in the Voicemail object’s settings.
• Calls in the iPhone Phone app. On iOS, Webphone calls now appear in the iPhone’s own Phone app history. To turn this off, go to Settings › General › Save calls to local history in the Webphone.
• Default calling app. You can set the Webphone as your phone’s default calling app. It’s only used when you tap a phone number link in a browser or another app. Normal mobile calls still use your phone’s own dialler.
• Choose your notifications. Pick which notifications you receive in Settings › Notifications.
• Default view for second calls and transfers. Choose whether the dialpad, contacts, history or call parking opens first when you add a call or start a transfer, in Settings › Defaults.
• Suggest a feature. Send ideas for new features from Support › Feature suggestion in the portal. Suggestions are reviewed but not guaranteed to be accepted, and the page may not be available on every account. See Feature requests.

Improved

• Easier access to settings. In the mobile app, tap your avatar in the top-right corner of the Dialpad screen to open Settings.
• Missed-call and filter indicators. A red dot on the History tab shows new missed calls. A red dot on the filter icon shows when a filter is applied to call history or voicemail (iOS first, Android in a later update).
• New statuses for colleagues. You can now see when a colleague’s phone is ringing or they are on Do Not Disturb. Status icons have been redrawn to be easier to tell apart for people with colour blindness.
• Interface scale on desktop. In the Webphone desktop app, change the size of the interface from the menu under your avatar in the top-right corner, or with Ctrl (Cmd on Mac) and + or −.