Microsoft Teams and SIP trunking

Connect Microsoft Teams and third-party PBXs to the platform.

This content is a draft and will not be included in production builds.

Microsoft Teams

Microsoft Teams direct routingMake and receive phone calls in Microsoft Teams through your PBX, and what you need before you start.
Set up Microsoft Teams direct routingConnect your Microsoft 365 tenant to the PBX so Teams users can make and receive phone calls.
Connect Teams users in the PBXAdd your Microsoft Teams accounts to a User or to a SIP trunk so they can make and receive calls.
Add more Teams usersGive another Microsoft Teams user calling when direct routing is already set up.
Troubleshoot Microsoft TeamsFix common PowerShell errors and calls that don't reach Microsoft Teams with direct routing.
Turn off Teams voicemailStop Microsoft Teams answering missed calls with its own voicemail, so they follow your PBX call flow.
Send and receive SMS in TeamsRoute SMS for one of your SMS-enabled numbers to Microsoft Teams through a third-party SMS app.
Teams audio conferencingUse the PBX conference room with Teams users, or show your own number as the dial-in for Teams meetings.