Number porting
Browse Number porting articles.
This content is a draft and will not be included in production builds.
- Number porting overviewMove your existing phone numbers from your current provider, and track the port in the portal.
- Prepare for porting cutoverSet up numbers that are being ported so they work the moment the port completes, with no downtime.
- CAT A and CAT C portingThe difference between simple (CAT A) and complex (CAT C) landline ports, their stages and how long each takes.
- Mobile number portingMove a mobile number to your account, including the SMS identity check and what to do if you can't receive it.
- Porting rejectionsWhy a losing provider rejects a port, what each rejection code means, how to fix it and how to dispute it.
- Porting FAQsAnswers to common questions about porting timeframes, rejections, cutover bookings, billing after porting and getting specific numbers.
- Smart numbers from ACMAPort a 1300 or 1800 smart number you bought from ACMA so it works on your account.